Generalization items ask for a broader statement the passage supports, not a new leap and not a single detail. This is narrower than inference as a whole, in inference questions.
One step up, not a new floor
If three examples show volunteers arriving early, a fair generalization is that the project attracted committed people. “The town had no paid staff” is a leap. Extreme wording is a trap, in the extreme-language trap.
Big picture versus detail is in big picture versus detail. Question types are in Reading question types.
The bottom line
Support plus one step of grouping. Not a new claim, not a quoted fact.
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